The great popularity of artificial intelligence in recent years has translated into the rapid development and frequent implementation of AI-based tools in many business fields, including HR. Many companies are looking for ways to best utilise both AI and generative AI solutions in HR tech. Given this, together with our experts, Jaroslav Jurkoit – HR Tech Business Analyst and Tomasz Smolarczyk – Head of AI, we have prepared an overview of the most important trends related to AI in HR. In this article, we delve into the transformative potential of artificial intelligence in HR tech, presenting the results of various studies that show the most attractive opportunities and benefits associated with leveraging AI solutions.

The current state of AI in HR tech

The HR industry is one of the sectors where various types of solutions based on AI or powered by ML, NLP and other automation features have been in service for many years. Early adoptions of these technologies appeared in tools such as resume screening software, applicant tracking apps or talent acquisition solutions. Today, with accelerating tech development and increased investments in artificial intelligence, there are more and more opportunities and features for which this technology can be employed.

According to the Eightfold AI survey from September 2023, HR leaders recognise that AI could have the greatest impact on their industry in areas such as recruitment and talent acquisition, employee onboarding and training, employee engagement, performance management and feedback, and compensation and benefits management. More so, nearly 70% of these HR professionals say they are excited or optimistic about AI in HR, and almost 40% of them are already using such solutions to some extent.

source: Eightfold AI: Designing the future of HR with AI

In turn, sources such as Stanton Chase and Gartner report consecutively that up to 66% of CEOs believe that their HR departments can benefit from using artificial intelligence and that 81% of HR leaders have explored or implemented AI solutions to enhance the efficiency of their company’s processes. In terms of what these solutions will be used for, their reports suggest that 52% of HR leaders intend to use AI to improve the employee experience, 37% of HR professionals aim to use it to reduce costs, and 28% of HR experts will use it to support learning and development (L&D) activities.

source: AI in HR: How AI is transforming the future of HR

Moreover, despite the already high popularity and adoption of AI, The McKinsey Global Institute estimates that nearly 50% of work and daily tasks can still be automated with current technologies and limited process changes. With that in mind, below, we take a closer look at various trends and areas where there is the potential to develop applications of AI tools in HR.

About the author

Magdalena Jędrzejowska

Magdalena Jedrzejowska

Business Researcher