Drive innovation & efficiency with Generative AI
Experience responsible, enterprise-ready generative AI that allows for dynamic self-service, personalisation and meaningful consumer interactions. Ensure accurate management, streamlined efficiency, and reliable security across all channels.
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Use cases
Chatbots and voicebots
Respond immediately to any customer query
- Harnessing AI in an internal chatbot for streamlined operations
- A powerful integration to transform customer service in Polish banking
- 66% of customers expect an immediate response to their inquiries
Transform your customer interactions with Gen AI-empowered solutions and satisfy customers with fast, 24/7 accessible support while optimising costs. Take your business to new heights and offer personalised communications that scale effortlessly. Empower your customer service agents to become brand evangelists, dedicated to delighting customers and driving upsell in omnichannel. By freeing them from repetitive tasks, you can achieve new levels of engagement and outperform your competition with innovative, real-time, adaptive customer interactions.
Search engines and knowledge bases
Find relevant information without pinging colleagues on Teams
- 67% of IT leaders have prioritised generative AI for their business within the next 18 months
- 91% of organisations claim that they expect Gen AI to improve their company’s productivity
- 6 trillion – value of AI-provided productivity by 2030
Upgrade your data retrieval processes with advanced AI-powered search engines and knowledge bases tailored to your organisation’s needs. Iterate tests faster and draw new conclusions by aggregating data in innovative ways. Benefit from AI buddy for seamless onboarding, streamline recruitment processes, receive assistance in administrative matters, or enjoy the convenience of a concierge. Use your first-party data, the exclusive resource off-limits to your competitors more efficiently and comprehensively than ever before!
Gen AI for legacy code optimisation
Revitalise your legacy systems and cut your IT spendings by up to 70%
- Organisations spend up to 80% of their IT budgets on legacy systems
- By 2027, Gen AI tools will cut modernisation costs by 70%
Modernise effortlessly and ensure your legacy systems meet contemporary performance and security standards, while significantly reducing costs. Leverage Gen AI to improve code quality, enable seamless integration with modern technologies and keep your company competitive. Enjoy a scalable, flexible and robust IT environment that grows with your business needs.
Processing emails and customer requests
Leave no request unanswered
- Increase marketing productivity by up to 40%
- 40% of working hours can be automated by generative AI
- 71% of professionals are automating personalised sales communications
Elevate your email and customer enquiry handling with our advanced AI solutions – streamline repetitive tasks, prioritise enquiries and maintain consistent communication practices. Use your email as usual – attach any documents and let Gen AI convert them into standardised output. Automate processes to save time and ensure no request goes unanswered. Improve the customer experience with personalised responses, gain insights for smarter decisions, and enjoy more accurate responses tailored to your needs for maximum productivity!
Gen AI-driven text and image generation
Create or enrich marketing content with Gen AI
- 32% of marketers globally are using AI to enhance marketing
- 73% of marketers report that their companies use generative AI to generate text, videos, images, and other types of content
- 76% companies employ AI for basic content creation
Enhance your processes with computer vision to elevate AI-generated text and images, thereby improving accuracy and efficiency through task automation and error reduction. Numerous solutions available today empower text generation, image creation, and even video production, revolutionising our interaction with technology. Customisable models unleash the potential of human creativity and technology in business settings, accelerating prototyping and idea generation from weeks to mere clicks. Gen AI facilitates swift decision-making and enhances communication, complementing human creativity.
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