Enable the best
Salesforce B2B
Commerce Cloud
scenarios

With our Salesforce Commerce Cloud experts, you can establish the best commerce experience for your clients and benefit from the quickest time-to-market approach.

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WHAT’S IMPORTANT?

Superior B2B Commerce Cloud implementation skills

When planning to upgrade the commerce experience for your business clients, what counts above all else is technical expertise and in-depth commerce understanding. This enables effortless and seamless Salesforce Lightning Experience implementation, migration and product maintenance.

What can we do for you?

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Implementation of Salesforce Lightning Experience

Introducing Salesforce commerce cloud new solution may be challenging for your sales and marketing organisation. We will provide you with our practical expertise followed by a tailor-made Implementation Framework. Additionally, we offer a Salesforce commerce cloud plugin with a set of advanced functionalities that extend Salesforce Lightning Experience capabilities and ecommerce scenarios.

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Transition from CloudCraze to Lightning Experience

Do you need help to switch from Salesforce CloudCraze to Lightning Experience effortlessly? Our experts will support you in that journey with our Lightning Experience Transition Framework – a method and toolset designed at Spyrosoft.

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CloudCraze Maintenance and Optimisation

If CloudCraze is a driver for your business, then why not benefit from our expertise in maintaining the existing instance? We will support you with a backend service, fix security bugs, and prepare you for future migration to Lightning Experience.

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10+

Salesforce projects delivered
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6 months

average project duration
groups

20+

B2B Commerce specialists

ARE YOU READY FOR SALESFORCE LIGHTNING EXPERIENCE (LEX)?

Make your transition to Lightning Experience an easy one

Transparency
Smoothness
Expertise

The phased approach offers complete transparency

The only way to transform smoothly is to phase it. We deepen the Discovery Phase to understand how complex your current system is. After this is complete, we are ready to show you the transformation plan, discuss the pace and agree on the next steps.

The fixed framework makes the transition smooth

Following our experience, we have created our own method of moving from Cloud Craze to Lightning Experience. We call it “the Transition Framework”. It contains documentation, plans and technical setup to make the journey smooth, fast and easy.

Our expertise is a proven asset.

Our experts have 20 years of hands-on experience in implementing Salesforce Commerce Cloud products and solutions. We have been working on both platforms and the transformation projects.

Enhance the commerce experience for your clients

How we do it

Salesforce Lightning Experience Implementation Framework

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Discovery (1-4 weeks)

  • Mapping marketing and commerce processes 
  • Customer journey analysis 
  • Deep dive into Service Excellence 
  • Technology advisory 
  • Technical landscape analysis
  • Data migration 
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Implementation (8+ weeks)

  • Source code and documentation  
  • Automated testing 
  • Data migration scripts and procedures 
  • Working solution  
  • DevOps in place 
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Testing (2+ weeks)

  • Final testing of the solution: 
    • UAT 
    • Integration 
    • Security 
    • Migration 
    • Cross-browser 
  • Migration testing 
  • Production readiness report 
  • Deployment procedure 
  • Hypercare plan 
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Deployment and optimisation (1 week)

  • Lightning Experience deployment set to production 
  • During the hypercare phase, our team works in the industrialised mode 
  • Production issue log 
  • Performance check and optimisation 

Lightning Experience Transformation – Transition Framework

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Discovery (2-6 weeks)

  • Deep dive into the current Cloud Craze instance using Lightning Experience Transition Framework
  • Source code and configuration analysis
  • Complete list of features, including mapping between Lightning Experience and CloudCraze
  • Define a detailed implementation plan
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Implementation (8+ weeks)

  • Work in Scrum methodology
  • Close/open cooperation with business owners
  • The opportunity to include Spyrosoft experts (UX, cybersecurity, mobile devs, cloud, AI, etc.)
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Data migration (2+ weeks)

  • Prepare and execute a couple of dry runs
  • Automatic test of the migration data (reports included)
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Deployment and maintenance: (1+ week)

  • Production deployment of the solution
  • Data migration
  • Monitor and hypercare B2B on Lex

CloudCraze Maintenance and Optimisation

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Production Maintenance

  • Administration of existing Orgs 
  • Customer support 
  • Bug fixing 
  • Performance analysis and improvements 
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Feature Implementation

  • Work in scrum methodology
  • Cooperation with business
  • Impact analysis
  • Best solution recommendation and implementation
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Dev Processes reorganisation

  • Identification of bottlenecks
  • Repair plan preparation
  • Introduction and training of recommended Frameworks
  • Tech Debt recovery plan
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DevOps Implementation

  • Tools recommendations based on Team skills
  • DevOps process definition and configuration
  • Training
Salesforce Commerce Cloud

EXTEND YOUR SALESFORCE B2B COMMERCE CLOUD

Salesforce Commerce Cloud Plugin: advanced promotion extension for Salesforce B2B Commerce

Our Salesforce Commerce Cloud Plugin is an effortless way to extend your current Salesforce B2B Commerce Cloud with a wide range of promotional features to support your campaigns.

We’ve built a proven Transition Framework, consisting of specific tools and processes, that allows us to quickly and effectively implement the required changes in the Salesforce B2B Commerce Cloud on the Lightning Experience environment.

Spyrosoft worked with us to define the Salesforce solution to support a 360° view of a franchise partner. They provided a team that helped us develop dedicated Salesforce applications and integrations with external systems. Senior Salesforce architects also supported us in designing the Program Backlog and Enterprise Architecture.

I highly recommend Spyrosoft to anyone looking for a Salesforce partner with enterprise-level experience, high-class developers, and boutique flexibility.

Jakub Masłowski

Director of Technology & Product department at Żabka Polska

What can we add to your Salesforce B2B Commerce Cloud?

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Welcome bonus coupons

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Fix and percentage promotions and coupons

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Multiple promotions for one cart

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Volume discounts based on multiple orders

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Extra discounts: Buy X, get Y for free

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Mixed promos: Buy X + Z get Y for free

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Customer engagement tools

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Target promotions with audiences

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Integration with Google Analytics 4

Meet our expert

Michal Gronowski
Head of Salesforce

I’m a Salesforce Technical Architect – 15x certified, proud Trailhead Ranger with a strong focus on Sales, Commerce, and Service. I have been involved in large-scale Salesforce implementations, mainly for North American and European companies from various fields. I work with C-level stakeholders, business owners, and enterprise architects.

Michal Gronowski

Case Studies

Check how our services improved
Salesforce experience

Challenge

Speeding up time to market for indirect sales with a new business line related to the IoT and Industry 4.0 services.

Our service

Our team designed and implemented a tailored, extensible solution with custom Lightning Web Components using Salesforce Connect API. We streamlined the customer’s journey flow and optimised it for the telecom-related purchase flow.

Result

We significantly shortened the time to market. In addition, the changed look & feel and single sign-on implementation made an impression that LEX is a part of the as-is web pages. As a result, the customers could feel comfortable without even noticing that there were multiple solutions under the hood.

Challenge

Missing resources to design and run the smooth migration from Cloud Craze to Lightning Experience LEX.

Our service

We used Lightning Experience – Transition Framework to plan the transformation journey, starting with workshops to map all the potential improvements and roadblocks. We designed the desired architecture for LEX and prepared a detailed data migration plan. Our team documented all the customisations and identified gaps with the Salesforce Commerce Cloud Product Team to avoid unnecessary adjustments.

Result

We used Lightning Experience – Transition Framework to plan the transformation journey, starting with workshops to map all the potential improvements and roadblocks. We designed the desired architecture for LEX and prepared a detailed data migration plan. Our team documented all the customisations and identified gaps with the Salesforce Commerce Cloud Product Team to avoid unnecessary adjustments.

Challenge

Speeding up time to market for indirect sales with a new business line related to the IoT and Industry 4.0 services.

Our service

Our team designed and implemented a tailored, extensible solution with custom Lightning Web Components using Salesforce Connect API. We streamlined the customer’s journey flow and optimised it for the telecom-related purchase flow.

Result

We significantly shortened the time to market. In addition, the changed look & feel and single sign-on implementation made an impression that LEX is a part of the as-is web pages. As a result, the customers could feel comfortable without even noticing that there were multiple solutions under the hood.

Challenge

Old in-house implementation of Salesforce CPQ that had to be cleaned up in order to get the organisation ready for the e-commerce project together with a new company acquisition.

Our service

We moved all the code into the code repository and implemented full deployment automation using CCI for Salesforce. We simplified the whole setup by introducing our frameworks and tools.

Result

The customer found us very different from the previous vendors and saw the difference in our technical skillset that was crucial for the project.

Challenge

Lack of unified business systems and processes that different company units and locations could use. We needed to replace the old in-house solutions with our new Lightning Experience Transition Framework which can be quickly deployed locally.

Our service

Our team took responsibility for LEX implementation, which was a part of the company’s significant transformation program. We introduced our framework and tools that were then used by almost all the teams. We chose the agile approach and SCRUM methodology and worked closely with the business owners to quickly identify and remove all possible roadblocks.

Result

The MVP for the first local branch was deployed four months after the project started. By removing the in-house CRM and improving the ERP integration, we simplified and streamlined the Order-to-Cash process and significantly increased the number of orders captured via e-commerce.

Contact us

Book a free 8-hour consultation with our Salesforce experts

Michał Gronowski

Michal Gronowski

Head of Salesforce

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