Challenge: Missing resources to design and run the smooth migration from Cloud Craze to Lightning Experience LEX.

Our service: We used Lightning Experience – Transition Framework to plan the transformation journey, starting with workshops to map all the potential improvements and roadblocks. We designed the desired architecture for LEX and prepared a detailed data migration plan. Our team documented all the customisations and identified gaps with the Salesforce Commerce Cloud Product Team to avoid unnecessary adjustments.

Result: We used Lightning Experience – Transition Framework to plan the transformation journey, starting with workshops to map all the potential improvements and roadblocks. We designed the desired architecture for LEX and prepared a detailed data migration plan. Our team documented all the customisations and identified gaps with the Salesforce Commerce Cloud Product Team to avoid unnecessary adjustments.

Challenge: Speeding up time to market for indirect sales with a new business line related to the IoT and Industry 4.0 services.

Our service: Our team designed and implemented a tailored, extensible solution with custom Lightning Web Components using Salesforce Connect API. We streamlined the customer’s journey flow and optimised it for the telecom-related purchase flow.

Result: We significantly shortened the time to market. In addition, the changed look & feel and single sign-on implementation made an impression that LEX is a part of the as-is web pages. As a result, the customers could feel comfortable without even noticing that there were multiple solutions under the hood.

Challenge: Old in-house implementation of Salesforce CPQ that had to be cleaned up in order to get the organisation ready for the e-commerce project together with a new company acquisition.

Our service: We moved all the code into the code repository and implemented full deployment automation using CCI for Salesforce. We simplified the whole setup by introducing our frameworks and tools.

Result: The customer found us very different from the previous vendors and saw the difference in our technical skillset that was crucial for the project.

Challenge: Lack of unified business systems and processes that different company units and locations could use. We needed to replace the old in-house solutions with our new Lightning Experience Transition Framework which can be quickly deployed locally.

Our service: Our team took responsibility for LEX implementation, which was a part of the company’s significant transformation program. We introduced our framework and tools that were then used by almost all the teams. We chose the agile approach and SCRUM methodology and worked closely with the business owners to quickly identify and remove all possible roadblocks.

Result: The MVP for the first local branch was deployed four months after the project started. By removing the in-house CRM and improving the ERP integration, we simplified and streamlined the Order-to-Cash process and significantly increased the number of orders captured via e-commerce.