PROACTIVE AUTOMOTIVE CARE SOLUTION

Enhance automotive proactive care with Salesforce services

Discover our flexible and problem-led solution within the Salesforce ecosystem that helps you deliver proactive care services in the automotive industry faster, more cost-effectively, and in alignment with your needs.

Salesforce-based solution for proactive automotive care

Our solution provides you with a structured way to centralise telemetry records and analyse real-time data, such as vehicle sensor inputs, to help you predict failures and plan preventive service before breakdowns happen. Built with Salesforce tools at its core, it’s designed to bring predictive maintenance – and much more – to fleet uptime management or dealer network management in a smart and cost-efficient way, with just a three-month delivery.

TAILORED TO YOUR NEEDS

Transform proactive care into a competitive advantage

From data to delivery, our solution turns operational insights into real business impact – fast, flexible and built for the realities of fleet management.

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A smarter way to run proactive care

Organise and optimise your proactive car maintenance services – using real-time sensor data to monitor the vehicle’s condition, predict failures, and reduce downtime across the fleet.

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Better return on your existing data

You’re already collecting valuable vehicle data. With predictive analytics and fleet management software, you can turn that data into insights that support faster, more accurate preventive decisions.

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Tools that solve real operational issues

Off-the-shelf automotive platforms may offer scale, but they often ignore the details that matter – they don’t address specific day-to-day operational challenges, such as fleet or dealer network management.

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Fast, agile implementation – just three months

You need practical tools, not long consulting projects that fall behind the automotive industry. We deliver proactive fleet maintenance solutions in just three months, helping you achieve a quick return on investment.

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Support for diverse business models

Whether you manage a direct fleet or partner through dealership and intermediary networks, you need automotive software that adapts to your setup – not the other way round.

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A working demo, not a wishlist

With our proof-of-concept demo, you get more than a pitch – you get a clear view of how it is tailored to your client service needs. Book a session to see how it works in practice.

HOW THE SOLUTION WORKS

Turning vehicle data into proactive automotive care

Our solution leverages Salesforce Service Cloud and Data Cloud to bring predictive maintenance and real-time data into your fleet management services. Here’s how it works, step by step:

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1.

Data ingestion and integration

Real-time vehicle telemetry – including battery levels, engine temperature and driving events – is streamed into Salesforce Data Cloud. Data from multiple sources (e.g. telemetry, warranty, third-party storage like Amazon S3 or Google Cloud) is unified via robust APIs and connectors.

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Data modelling and transformation

Using Salesforce’s data mapper, raw and unstructured data is modelled in real time. This creates a structured, unified view of each vehicle, making the data ready for immediate use across your organisation.

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Insight generation

With live data in place, you generate actionable insights – for example, detecting overheating, crash events or repeated hard stops. These insights can be built directly within Salesforce.

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Action triggers and case creation

Insights are linked to specific vehicles or drivers and used to calculate key performance metrics. You can automatically trigger service cases, alerts or workflows using Salesforce tools like Process Builder or Service Cloud.

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Proactive engagement and communication

Based on real-time triggers, you can initiate proactive actions: send alerts to service teams, push notifications to drivers, or personalised messages via Marketing Cloud – all before the problem escalates. That way, you don’t just meet expectations – you anticipate them.

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Data ingestion and integration
Data modelling and transformation
Insight generation
Action triggers and case creation
Proactive engagement and communication

OUR STRENGTHS

What makes this solution the right fit for your business?

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Built on trusted Salesforce tech

Using Salesforce Data Cloud and Service Cloud means reliability, scalability, and integration with your existing client service and vehicle management platforms.

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Go live in just three months

Rapid deployment is key, especially in the dynamic automotive sector. A proactive care system that’s fast to implement, yet rich in business value, helps you stay ahead in the fleet industry.

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Tailored to your operations

This isn’t one-size-fits-all software. It’s a flexible, problem-led solution that uses Salesforce technology to support specific proactive automotive maintenance needs – from vehicle analytics to car service workflows.

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Problem-first, not product-led

Rather than pushing a generic solution, we build around real-world fleet management challenges – whether that’s proactive customer care, preventive vehicle maintenance or predictive analytics.

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Sales-ready demo, not slide decks

Seeing is believing. We’ll show you how it works – in your context, with your data, solving your challenges. No buzzwords, just working software.

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Clear business impact

With this solution, you can cut fleet costs, boost vehicle uptime, and strengthen client loyalty by improving service quality, while giving your team the tools to act on real-time data.

Why proactive automotive care is an essential service

As reported by McKinsey, companies that enhance customer experience by leveraging personalisation and predictive analytics drive up to 40% more revenue than their peers.

Well-managed proactive care creates a competitive advantage for your business – and adds measurable value for your clients and their customers.

Consistency and trust at scale

Predicting service needs before they arise reinforces reliability – building trust through consistent, low-friction service delivery.

Stronger brand positioning through proactivity

Moving from reactive fixes to proactive care shifts your brand perception – from problem-solver to dependable, long-term partner.

Client satisfaction through convenience

Streamlined processes, better timing and fewer service delays create a noticeably smoother experience – without adding complexity while helping to plan better, waste less and deliver more.

Seamless service experience

Clients experience fewer disruptions and greater peace of mind, thanks to behind-the-scenes car maintenance planning and early or even preventative intervention. Less time dealing with unexpected faults means more time keeping vehicles on the road.

Data-driven personalisation

Sensor and usage data enables targeted service recommendations – increasing relevance and improving client engagement.

Operational reliability for end clients

Proactively maintained fleets help your clients deliver on their own service promises – increasing satisfaction and retention across the board.

CONTACT US

Book your session and see how our solution can support your business

Michał Gronowski

Michal Gronowski

Head of CRM Systems