arrow_circle_right Debt management solutions
Make your debt management processes more efficient
Whether you need to extend your existing system with customer self-service capability or build a bespoke end-to-end debt management solution from scratch – we’ll help you design and implement the best fit for your needs.
Recover more and cut down costs thanks to our custom debt management solutions
At Spyrosoft, we help organisations overcome the biggest pain points in the debt collection process. Our debt management services reduce operational costs and ensure a better customer experience by optimising workflows and enabling customers to repay their liabilities, adjust repayment schedules, or sign documents online.
As experts in the financial sector, we understand the challenges businesses in the Debt Management space face every day. Our approach is to bring your operations into the digital, customer self-service era — using cutting-edge technologies to increase your debt collection rate and streamline how you work.
Depending on your needs, we can extend your existing system with a fully customisable, ready-to-integrate customer self-service capability, or design and build a dedicated end-to-end solution from scratch.
arrow_circle_right Real-world example
DebtPro: customer self-service for debt management
DebtPro is a customer self-service solution we built for a client in the debt management sector. Fully customisable in terms of both functionality and design, it was seamlessly integrated with their existing system – extending it with self-service capabilities tailored to their specific business needs and branding.
The solution enables their customers to contact the organisation 24/7, access and manage all their debts, make payments, and sign agreements and documents online through a user-friendly dashboard.
arrow_circle_right Testimonial
From our expert
Automating parts of the debt management workflow means your team can support customers quicker and more efficiently — all while lowering costs. That’s what DebtPro makes possible.
arrow_circle_right Benefits & capabilities
Improve your debt management processes
A higher number of signed agreements
Our solutions allow debtors to enter into agreements with your company online. Our clients have noticed an increase of around 10% in signed agreements and 20% in profit within just a few months of implementation.
Lower operating costs
Running call centres is a significant expense for any financial organisation. By enabling customers to reach you via email or chat, our services help reduce the need for call centre agents – lowering your operational costs.
Online access to documents
Customers no longer need to visit a branch to sign documents, accept or modify agreements, or adjust their repayment schedule. They can handle everything from home, 24/7, on web browsers and mobile devices.
Suitable for individual customers and businesses
Our debt management services work equally well in B2C and B2B contexts, combining functionality tailored to both creditors and debtors.
No dependency on open banking services
Your company doesn’t use online banking services? No problem. We can implement solutions that allow your customers to manage their instalment schedule and make payments online without open banking integration.
Full customisation of features and branding
We tailor every engagement to your specific business requirements – adding the features you need and designing the experience to match your brand guidelines.
arrow_circle_right Process
The flow of the debt collection process
Initialising
- Integration with the repayment accounts through bank API
- Importing claim models
- Building AI/ML model from live data
- Selecting the claim model
Debt collection strategy
- Collecting data
- Establishing initial debt collection flows
- Assigning the claims to specific processes
- Evaluating the payment schedule
- Debtor sentiment analysis (optional)
- Optimising the debt collection paths (optional)
- Building prediction models (optional)
- Integration with a call centre (optional)
Reporting & monitoring
- Debt repayment monitoring
- Calculating the debt recovery rate
- Creating an automated accounting report
- Assessing strategy profitability (optional)
- Generating IT reports (optional)
Managing documents
- Attaching and archiving scanned documents
- Document OCR
- Built-in outgoing document templates (optional)
- Automated document sending
- Advanced document workflows (optional)
Frequently Asked Questions
Thanks to our customisable components and an experienced team, we can get started right away. Our approach means up to 50% less time spent on implementation.
We adapt to your needs. Whether you need a full end-to-end engagement or support at a specific stage, we’ll handle everything from technology selection to ongoing maintenance.
Yes, integration with your current infrastructure is central to how we work. We’ll assess your existing setup early in the process and design the solution to fit seamlessly.
We take care of all legal aspects as part of the project, including security and compliance requirements relevant to the financial sector.
Yes. We can provide continued support and maintenance post-launch, ensuring the solution evolves with your business needs.
We have extensive experience in the financial sector and have successfully delivered debt management solutions for clients in Poland and beyond. We’re happy to walk you through relevant examples during an initial consultation.
We’ll provide you with all the details about the price of the final product. You’ll have a clear picture of investment, with no hidden costs.
arrow_circle_rightContact us
Book your no-obligation consultation
Our team will be happy to walk you through our solutions and learn more about your requirements, so we can address them effectively throughout the development process.
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