How we can help
CX and digital strategy
From customer service to introducing cutting-edge technologies. Whether you’re at the very beginning of the digital transformation process or at its forefront, we can help you design and apply the CX strategy on every level of your business.
Designing good products and services requires good understanding of users’ needs. We will dive into available materials to better understand your business as well as perform interviews with key stakeholders to understand problems they are trying to solve. We will perform interviews with end-users understanding what they are trying to achieve using your product.
Our facilitators and designers will work with your cross-functional team on solving critical business problems. They will use frameworks such as Design Sprint to help you understanding the problem, brainstorm potential solutions and test them with the end-users answering key questions fast.
User-friendly designs are the key to the success for today multi-modal applications. We design and test the application layouts, which help you improve user experience and increase the revenue. We work on this process alongside your team – regardless of whether you need brainstorming, interaction prototyping or interface creation, we’re here to guide and support you.
Pixel – perfect, eye – catching visuals, illustrations and icons as well as accordingly set typography, spacing, layouts and colours will make set your product apart.
When you have many mobile or a web applications consistency in the way they look and behave is a key. Design systems allows to achieve high degree of consistency at a low cost with reusable components and clear standards.
How we do it
We understand the business goals behind product or service. We verify the existing materials, interview stakeholders and end-users. Analyse and synthesize materials for the workshops.
We run workshops with your team, where we validate business assumptions, create product prototypes and testing these with end users.
We design wireframes and hi-fi designs for the main product functions. We design visual assets. We test them with target group of users measuring the business goals.
Our team of designers assist you with a daily implementation and development of your product.
Meet our expert
“Why am I right?” – answering this fundamental question when making business decision is happening far too rarely. My past experience working on engineering, design and product management for many companies proved this many times. This is why I enjoy so much looking at how design methods help to unravel complex business challenges and create great products, services and experiences. I strongly believe in experimentation as a mean of growing fast. Rapid prototyping and challenging ideas with end users, failing fast and learning from those failures it’s the only way to make products people love.