Project Manager / Service Manager

Requirements

Min. 3 years of experience as a PM, Service Manager (SDM)

Knowledge of agile software development methodologies

Knowledge of the implementation of infrastructure and application maintenance services

Experience in Release Management

Knowledge of ITIL

Basic knowledge of cloud solutions (AWS / AZURE / GCP)

Knowledge of JIRA or ITSM systems

Knowledge of the software development life cycle

Technical knowledge in the field of software development

Very good command of the English language (C1)

Job description

Customer relationship management,
Building teams and designing IT services,
Providing IT services in accordance with the established SLAs
Maintenance of the adopted software development process,
Managing a complex IT environment and releases,
Planning releases and hotfixes,
Risk management in the project and service,
Coordination of the maintenance team,
Budget management,
Organizing and moderating meetings,
Preparation of project documentation,
Service KPI reporting and service review preparation
Preparation of offers,
Sales support

Project description

We are looking for a Project Manager / Service Manager to join the SpyroSoft team, who will be responsible for project management and IT services with the support of our Head of Managed Services. If you have min. 3 years of experience as a PM, Service Manager (SDM), or Release Manager, you know agile software development and IT service delivery methodologies, you have at least basic ITIL knowledge and experience with clouds and DevOps approach, and you speak fluent English - this is definitely an offer for you.

Nice to have:

ITIL Foundation or ITIL Intermediate certificate
Professional Scrum Master or Professional Product Owner certificates
Technical background - technical education
Experience in working with budget and requirements
Experience in the implementation of services with the DevOps approach
Knowledge of the subject of cloud/infrastructure, experience with projects in which such technologies were used
Experience in working as a programmer, IT Administrator, or software tester
Experience in working in a Software House organization

About Spyrosoft

Spyrosoft is an authentic, cutting-edge software engineering company, established in 2016. In 2021 and 2022, we were among the fastest growing technology companies in Europe, according to the Financial Times. We were founded by a group of tech experts with established backgrounds in software engineering, who created an ‘engineer-to-engineer’ workplace, powered by enthusiasm, fairness and authentic relationships. Having a unique offering, which bridge the gap between technology and business, we specialise in technology solutions for industry 4.0, automotive, geospatial, healthcare & life sciences, employee experience & education and financial services industries.

WHAT YOU GET

We support you at every stage

Check the benefits of working at Spyrosoft

Training budget

Use your personal training budget to gain new skills and knowledge.

Type of cooperation

An employment contract or B2B depending on your needs.

Group insurance

We've prepared life insurance on great terms for you.

Sports card

Keep your body in shape with access to multiple gyms, swimming pools and sports classes.

Private health insurance

Keep your health in check with easy access to medical professionals.

Top-of-the-line equipment

We provide the equipment that best suits your needs and the requirements of your role.

Flexible working hours

You're not an early bird? You can work for us when you are the most productive.

Continuous professional development

• Regular knowledge-sharing sessions with your team
• Access to a learning library
• Dedicated training budget
• Dedicated learning time

Meet the recruiter

At Spyrosoft, you get to work in a way that suits you best. You choose your equipment and the technologies that you want to develop your skills in.

Patrycja Galicka

Recruitment Specialist

Recruitment process (run remotely but you're more than welcome to visit us at the office)

We check your CV

We carefully read every CV we receive. If you meet our requirements, we call you to learn more about your skills and needs.

We check your qualifications

After talking on the phone, it's time for the technical part of recruitment, during which we can ask you to complete the task related to your position. We always provide feedback after this meeting.

We make an appointment

The next stage is a meeting in one of our offices or online. You will have the opportunity to learn more about the team and work culture from the person who manages the department and/or Spyrosoft partner.

You get the answer

At Spyrosoft, we contact every person who was taking part in recruitment process. If we accept your candidacy, we will also send you a list of the next steps.

Project Manager / Service Manager

Salary

up to 16500 PLN (Senior)

gross per month (employment)

up to 130 PLN (Senior)

+VAT (B2B) per hour

Location

Work from anywhere or from one of our offices

Apply now

CONTACT OUR RECRUITMENT TEAM

Apply for
Project Manager / Service Manager

If this offer seems to be perfect for you - don't wait, send us your CV

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I hereby agree to the processing of my personal data included in the recruitment documents by Spyrosoft S.A. with its registered office in Wrocław, Plac Nowy Targ 28 for the purpose of participation in the future recruitment processes carried out by the Data Controller.

At the same time, I declare that I voluntarily provide my personal data and I acknowledge that the Controller of my personal data is Spyrosoft S.A. with its registered office in Wrocław, Plac Nowy Targ 28, the recipients of my data can be companies related with the Data Controller: in particular:

a) dominant companies within the meaning of art. 4 § 1 point 4 of the Commercial Companies Code of 15 September 2000,

b) affiliated companies within the meaning of art. provisions of the Commercial Companies Code of 15 September 2000,

c) companies associated personally with the Administrator, i.e. those in which persons discharging functions in the Administrator's bodies hold at least 20% of votes or shares,

as well as the Customers of these companies or the entities providing services in favour of the Data Controller who may act as data controllers and processors and my personal data shall be processed pursuant to the Regulation of the European Parliament and of the Council (EU) 2016/679 of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data and repealing Directive 95/46/EC, pursuant to Art. 6 (1) (a) of this Regulation, during the period not exceeding 6 months

At the same time, I acknowledge that I have the right to access and rectify my personal data, its erasure, limitation of processing, the right to object to the processing of data, the right to transfer data, the right to withdraw the consent at any time (without impact on the lawfulness of the processing carried out before the withdrawal), as well as the right to lodge a complaint to a supervisory body. Withdrawal of the consent and willingness to exercise other rights can be reported via e-mail: rodo@spyro-soft.com or by post to the following address: Spyrosoft S.A., Plac Nowy Targ 28, 50-141 Wrocław.

I acknowledge that personal data is not subject to the automated decision making, including profiling.

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Project Manager / Service Manager