L2 Support Engineer

Requirements

2+ years of experience with REST and RESTful APIs
2+ years of experience with networking/web architectures including HTTP
2+ years of experience with databases (ideally ElasticSearch, MongoDB, and RDBMS)
1+ year of Java experience (Java applications / JVM troubleshooting)
Knowledge of containers and SaaS (Docker, Kubernetes, AWS, GKE)
2+ years of experience handling customers in English
Eager learner to dig into many technical areas
Strong communication skills and team spirit

Job description

Spyrosoft is building a Development Center for a new Client - leading open source API platform, enabling worldwide developers and business users to build, manage and monitor their APIs.

Project description

We are currently recruiting for a Technical Support Engineer to join our growing business. In this role, you will have the opportunity to work with and support many new, leading-edge technologies that solve real customer challenges while being a voice for customers, the community, partners, and your team.  You will be reporting to the Support Manager.

We are expanding internationally from our bases to serve the needs of our large global clients who are predominantly in banking, healthcare, insurance, and more.

WHAT YOU GET

We support you at every stage

Check the benefits of working at Spyrosoft

Work from anywhere

Work from home, any of our offices or wherever you feel most comfortable.

Top-of-the-line equipment

We provide the equipment that best suits your needs and the requirements of your role.

Training budget

Use your personal training budget to gain new skills and knowledge.

Referral bonus

Not only do you get to work with your friends, but we also compensate you for the recommendation.

Internal initiatives

Take part in our knowledge-sharing meetups organised by and for tech enthusiasts.

Private health insurance

Keep your health in check with easy access to medical professionals.

Sports card

Keep your body in shape with access to multiple gyms, swimming pools and sports classes.

Meet the recruiter

Created with Sketch.
[traingle]-OksanaKonior
At Spyrosoft, you can work across borders and from anywhere. I’ll help you find a suitable role and relocate.
Oksana Konior
Senior Relocation and Recruitment Specialist

Meet the recruiter

Created with Sketch.
Patrycja_Galicka
At Spyrosoft, you get to work in a way that suits you best. You choose your equipment and the technologies that you want to develop your skills in.
Patrycja Galicka
Recruitment Specialist

Recruitment process (run remotely but you're more than welcome to visit us at the office)

Proces rekrutacyjny icon
01
We check your CV

We carefully read every CV we receive. If you meet our requirements, we call you to learn more about your skills and needs.

Proces rekrutacyjny icon
02
We check your qualifications

After talking on the phone, it's time for the technical part of recruitment, during which we can ask you to complete the task related to your position. We always provide feedback after this meeting.

Proces rekrutacyjny icon
03
We make an appointment

The next stage is a meeting in one of our offices or online. You will have the opportunity to learn more about the team and work culture from the person who manages the department and/or Spyrosoft partner.

Proces rekrutacyjny icon
04
You get the answer

At Spyrosoft, we contact every person who was taking part in recruitment process. If we accept your candidacy, we will also send you a list of the next steps.

L2 Support Engineer

Location

Cracow, Warsaw, Wroclaw