L2 Support Engineer

Requirements

2+ years of experience with REST and RESTful APIs

2+ years of experience with networking/web architectures including HTTP

2+ years of experience with databases (ideally ElasticSearch, MongoDB, and RDBMS)

1+ year of Java experience (Java applications / JVM troubleshooting)

Knowledge of containers and SaaS (Docker, Kubernetes, AWS, GKE)

2+ years of experience handling customers in English

Eager learner to dig into many technical areas

Strong communication skills and team spirit

Job description

Spyrosoft is building a Development Center for a new Client - leading open source API platform, enabling worldwide developers and business users to build, manage and monitor their APIs.

Project description

We are currently recruiting for a Technical Support Engineer to join our growing business. In this role, you will have the opportunity to work with and support many new, leading-edge technologies that solve real customer challenges while being a voice for customers, the community, partners, and your team. You will be reporting to the Support Manager.

We are expanding internationally from our bases to serve the needs of our large global clients who are predominantly in banking, healthcare, insurance, and more.

WHAT YOU GET

We support you at every stage

Check the benefits of working at Spyrosoft

Work from anywhere

Work from home, any of our offices or wherever you feel most comfortable.

Top-of-the-line equipment

We provide the equipment that best suits your needs and the requirements of your role.

Training budget

Use your personal training budget to gain new skills and knowledge.

Referral bonus

Not only do you get to work with your friends, but we also compensate you for the recommendation.

Internal initiatives

Take part in our knowledge-sharing meetups organised by and for tech enthusiasts.

Private health insurance

Keep your health in check with easy access to medical professionals.

Sports card

Keep your body in shape with access to multiple gyms, swimming pools and sports classes.

Meet the recruiter

At Spyrosoft, you can work across borders and from anywhere. I’ll help you find a suitable role and relocate.

Oksana Konior

Senior Relocation and Recruitment Specialist

Meet the recruiter

At Spyrosoft, you get to work in a way that suits you best. You choose your equipment and the technologies that you want to develop your skills in.

Patrycja Galicka

Recruitment Specialist

Recruitment process (run remotely but you're more than welcome to visit us at the office)

We check your CV

We carefully read every CV we receive. If you meet our requirements, we call you to learn more about your skills and needs.

We check your qualifications

After talking on the phone, it's time for the technical part of recruitment, during which we can ask you to complete the task related to your position. We always provide feedback after this meeting.

We make an appointment

The next stage is a meeting in one of our offices or online. You will have the opportunity to learn more about the team and work culture from the person who manages the department and/or Spyrosoft partner.

You get the answer

At Spyrosoft, we contact every person who was taking part in recruitment process. If we accept your candidacy, we will also send you a list of the next steps.

CONTACT OUR RECRUITMENT TEAM

Apply for
L2 Support Engineer

If this offer seems to be perfect for you - don't wait, send us your CV

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By agreeing to one of the following statements, I confirm that I provide my data voluntarily and accept the information contained in the Communication.

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I hereby agree to the processing of my personal data included in the recruitment documents by Spyrosoft S.A. with its registered office in Wrocław, Plac Nowy Targ 28 for the purpose of the recruitment process carried out by the Data Controller.*

I hereby agree to the processing of my personal data included in the recruitment documents by Spyrosoft S.A. with its registered office in Wrocław, Plac Nowy Targ 28 for the purpose of participation in the future recruitment processes carried out by the Data Controller.

At the same time, I declare that I voluntarily provide my personal data and I acknowledge that the Controller of my personal data is Spyrosoft S.A. with its registered office in Wrocław, Plac Nowy Targ 28, the recipients of my data can be companies related with the Data Controller: in particular:

a) dominant companies within the meaning of art. 4 § 1 point 4 of the Commercial Companies Code of 15 September 2000,

b) affiliated companies within the meaning of art. provisions of the Commercial Companies Code of 15 September 2000,

c) companies associated personally with the Administrator, i.e. those in which persons discharging functions in the Administrator's bodies hold at least 20% of votes or shares,

as well as the Customers of these companies or the entities providing services in favour of the Data Controller who may act as data controllers and processors and my personal data shall be processed pursuant to the Regulation of the European Parliament and of the Council (EU) 2016/679 of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data and repealing Directive 95/46/EC, pursuant to Art. 6 (1) (a) of this Regulation, during the period not exceeding 6 months

At the same time, I acknowledge that I have the right to access and rectify my personal data, its erasure, limitation of processing, the right to object to the processing of data, the right to transfer data, the right to withdraw the consent at any time (without impact on the lawfulness of the processing carried out before the withdrawal), as well as the right to lodge a complaint to a supervisory body. Withdrawal of the consent and willingness to exercise other rights can be reported via e-mail: rodo@spyro-soft.com or by post to the following address: Spyrosoft S.A., Plac Nowy Targ 28, 50-141 Wrocław.

I acknowledge that personal data is not subject to the automated decision making, including profiling.

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L2 Support Engineer