Junior IT Support Specialist

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Junior IT Support Specialist

  • Other

Requirements

  • Communication skills
  • Open and helpful attitude
  • Precision
  • Care for details
  • Prioritisation skills
  • English min. B1
  • Polish min. B2
  • Availability to work from the office
  • Self-sufficiency with high respect to applied security policies and procedures
  • Basic knowledge of operating systems
  • Understanding of computer hardware
  • Basic knowledge of computer networks

Role description

The IT department is responsible for providing the most crucial and business-critical systems and services for our employees. We deliver computers, configure services, and ensure security aspects, build and automate internal processes and workflows by providing necessary IT tools and integrations.

Job description

  • Provide friendly and helpful support for Spyrosoft employees as a first line of support
  • Support the employee onboarding and off-boarding processes
  • Maintain diversified operating systems and computers (Windows, Macbooks, Linux)
  • Install software, provision computers, office, and networking hardware equipment
  • Diagnose and repair computer hardware issues
  • Manage and track IT assets
  • Create, improve, and update IT manuals and internal Knowledge Base
  • Test and evaluate new computer platforms and hardware

Nice to have

  • Experience in installing various operating systems (and dual boot configurations)
  • Experience in troubleshooting most common computer hardware issues
  • Knowledge of up-to-date computer hardware components
  • Enthusiasm and curiosity for IT technologies and news

Benefits

What will you additionally get

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Top-of-the-line equipment

We provide the equipment that best suits your needs and the requirements of your role.

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Training budget

Use your personal training budget to gain new skills and knowledge.

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Internal initiatives

Take part in our knowledge-sharing meetups organised by and for tech enthusiasts.

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Private health insurance

Keep your health in check with easy access to medical professionals.

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Sports card

Keep your body in shape with access to multiple gyms, swimming pools and sports classes.

Recruitment process

It only takes a few steps

Different roles have different requirements, so the recruitment process depends on the specific position you are applying for.

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Checking your CV

We read every resume we receive carefully. If you meet our requirements, we will call you to learn more about your expertise and needs.
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Evaluating your qualifications

After an initial phone call, we check your skills with a task related to your position and provide you with feedback afterwards.
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Making an appointment

The next step is a meeting at our office or online, where you can learn more about the team and our work culture from a Spyrosoft manager and/or partner.
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Getting the answer

At Spyrosoft, we contact every person participating in the recruitment process. Upon acceptance, we will provide a list of the next steps.

Meet the recruiter

Kaja Bobak Spyrosoft

I simply like people - I am curious about every new person and I will be happy to help you find a suitable position.

Kaja Bobak

IT Recruiter

CONTACT OUR RECRUITMENT TEAM

Apply for
Junior IT Support Specialist

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    At the same time, I declare that I voluntarily provide my personal data and I acknowledge that the Controller of my personal data is Spyrosoft S.A. with its registered office in Wrocław, Plac Nowy Targ 28, the recipients of my data can be companies related with the Data Controller: in particular:
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    b) affiliated companies within the meaning of art. provisions of the Commercial Companies Code of 15 September 2000,
    c) companies associated personally with the Administrator, i.e. those in which persons discharging functions in the Administrator's bodies hold at least 20% of votes or shares,
    as well as the Customers of these companies or the entities providing services in favour of the Data Controller who may act as data controllers and processors and my personal data shall be processed pursuant to the Regulation of the European Parliament and of the Council (EU) 2016/679 of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data and repealing Directive 95/46/EC, pursuant to Art. 6 (1) (a) of this Regulation, during the period not exceeding 6 months

    At the same time, I acknowledge that I have the right to access and rectify my personal data, its erasure, limitation of processing, the right to object to the processing of data, the right to transfer data, the right to withdraw the consent at any time (without impact on the lawfulness of the processing carried out before the withdrawal), as well as the right to lodge a complaint to a supervisory body. Withdrawal of the consent and willingness to exercise other rights can be reported via e-mail: rodo@spyro-soft.com or by post to the following address: Spyrosoft S.A., Plac Nowy Targ 28, 50-141 Wrocław.

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