Join the most committed people in IT

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We are looking for

IT Support Specialist – 2nd Line

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Team size

1-5

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Location

Wroclaw

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Salary

35 - 50 PLN/h net B2B

50 - 70 PLN/h net B2B

70 - 90 PLN/h net B2B

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Experience

Junior

Middle

Senior

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About Spyrosoft

Currently named the fastest growing technology company in Europe by the Financial Times, we were founded in 2016 by a group of IT experts with established backgrounds in software engineering. We specialise in technology solutions for industry 4.0, automotive, geospatial, healthcare & life sciences, employee experience & education and financial services industries. Our teams are based internationally – in Poland, UK, Germany, Croatia, USA and India.

Project description

Currently we are looking for a person for 2nd line support role for our Polish-German team!

We are taking care of the application in area of logistics - orders. It is a production-critical application available 24/7, supported in a 2-shift system and in 3rd shift standby (15-7). As a 2nd line support specialist, you will be responsible for contact with users, fixing incidents and many other!

Join us!

Job description

  • Operational assistance during implementation (release)
  • Preparing Changes - working on the appropriate tasks
  • Solving Service Requests (user queries)
  • Incidents resolution

Requirements

  • Knowledge of SQL - also MSSQL/DB database
  • Communicative German language
  • An independent and autonomous way of working
  • Organized way of working
  • Unix Application Server / Webshpere (nice to have)
  • Java (nice to have)
  • MQ Series (nice to have)

Meet the recruiter

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Ola_trojkat (1)
Building a new team is a puzzle, there’s no room for mistakes.
Aleksandra Surmińska
Recruitment Specialist

WHAT YOU CAN GET

We support you at every stage

Check out the benefits of working at Spyrosoft

Group insurance

We've prepared life insurance on great terms for you.

Type of cooperation

An employment contract or B2B depending on your needs.

Multisport card

Crossfit or pilates? With the card you can enter selected gyms for free.

Remote work

In most projects, each specialist can work one day a week from any location.

Private health care

We have several packages from two suppliers to choose from, without waiting in queues.

Mentor

Every specialist has an assigned person who takes care of their career development.

Choice of equipment

You choose which equipment will work best for you.

Budget

Decide on your development. Go to a conference, learn a new language or buy a selection of books in your field.

Apply now

Recruitment process (run remotely but you're more than welcome to visit us at the office)

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01
We check your CV

We carefully read every CV we receive. If you meet our requirements, we call you to learn more about your skills and needs.

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02
We check your qualifications

After talking on the phone, it's time for the technical part of recruitment, during which we can ask you to complete the task related to your position. We always provide feedback after this meeting.

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03
We make an appointment

The next stage is a meeting in one of our offices or online. You will have the opportunity to learn more about the team and work culture from the person who manages the department and/or Spyrosoft partner.

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04
You get the answer

At Spyrosoft, we contact every person who was taking part in recruitment process. If we accept your candidacy, we will also send you a list of the next steps.

Do you know anybody who would fit the role?

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